Crowne Plaza Chester By Ihg, Chester

My stay at the hotel was quite enjoyable overall. The rooms, although having a slight smell of smoke initially, were comfortable once aired out, and I was pleasantly surprised by the free bar access in the executive suite. The hotel may look a bit dated in some areas, and the sofa bed was not the best for sleep quality.

The hotel offers a warm welcome and spacious rooms, but some areas could use improvement. The service stands out for being friendly and attentive. The dining experience is a highlight despite some minor drawbacks.

The hotel offers a typical 'ordinary' business traveler room without comfortable seating for work or relaxing. The temperature control and pillows were not the most comfortable, but the hotel doesn't provide deals for external parking. The staff corrected our issues promptly and were incredibly helpful and polite, adding to the convenience of the central location. However, the parking situation may lead to additional unexpected costs. The hotel's location is ideal for exploring the city, though it could benefit from room renovations. The dining experience provided a good selection with a gluten-free option for guests.

The hotel location is fantastic, just a short walk from the city center and inside the charming Chester city walls. The rooms were a bit tired and dated, with peeling wallpaper in places, and the standard double bed felt somewhat overpriced. The staff were incredibly friendly and made our stay feel special, with a shoutout to Jonathan and the bar manager for their exceptional service.

My stay at the hotel was a mix of ups and downs. While the rooms were spacious, clean, and comfortable, with nice upgrades like a fridge and free access to the club room, there was an issue with cleanliness as I found brown hairs and had to spend 30 minutes cleaning the bathroom before using it. The service, on the other hand, was excellent with really polite and welcoming staff, even receiving a room upgrade and special treats for my boyfriend's birthday. The location was ideal for shopping and exploring the city, although situated on a dead-end street. The dining experience had its highs and lows, with overcooked food and some outstanding dishes available within walking distance from the town. Overall, great value for money with minor inconveniences to consider.

My stay at the hotel was overall pleasant. The rooms were spacious and very clean, providing a comfortable stay. However, the added cost for an extra person was a downside. The staff was warm and helpful, making our stay even lovelier. The location was perfect for our needs, although some minor inconveniences with breakfast and additional fees were noted.

I had a mixed experience at this hotel. The rooms were spacious and well-equipped with a comfy bed and quality amenities, but they felt a bit cold as the heating wasn't operating during my stay. The service was exceptional with staff going out of their way to assist, although they seemed overwhelmed during breakfast service. The location was perfect for exploring Chester city, but there were some minor accessibility issues. The dining options had both positive and negative aspects, offering a variety of choices but lacking certain items. Overall, a decent stay with some room for improvement.

I had a mixed experience during my stay at the hotel. The rooms were nice, spacious, and clean, but some areas felt outdated and in need of upgrading. The service was incredibly friendly and helpful, particularly Adam S who served us during meals. The location was very convenient for exploring Chester city center and attending events. The dining experience was good overall, with a variety of food options but felt a bit rushed at times. However, the facilities could benefit from some upgrades and attention to detail.

The hotel is conveniently located for exploring the city with good breakfast choices, but some areas need improvement. The rooms, while slightly outdated, provided access to an excellent executive lounge; however, the pricing may not fully align with the facilities offered.

The hotel's location is very convenient for town center shopping and nightlife, but the rooms were not in great condition, with issues like poorly lit spaces and damaged decor. On the bright side, the service was professional and friendly, and the dining options were quite good. The hotel's great location and friendly staff made up for some of the room issues.